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Privacy Policy

Australian Gourmet Gifts Privacy Policy

This is the Privacy Policy of Australian Gourmet Gifts. Australian Gourmet Gifts is bound by the Commonwealth Privacy Act and the ten National Privacy Principles for the handling of personal information, which are set out in that Act. Our policies, processes and systems have been developed to ensure we comply with all our obligations under the Privacy Act.

Australian Gourmet Gifts understands and appreciates how important it is to safeguard your personal information. This privacy policy explains how your personal information will be treated when you deal with our business.

The information we collect

Each time someone visits our site, our web server collects the following information:

  • The number of users who visit
  • The date and time of visits
  • The number of pages viewed
  • How users navigate through the site

No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.



Information may also be collected by cookies when you use our website. A cookie is a piece of data stored on your computer which contains information relating to your use of our website. When you visit our website, cookies may record details about your computer and your use of our site, such as what pages you view and download from the site. We use cookies for internal management only. If you do not wish to use cookies, you can set your browser so that it will not accept them. Despite common myths, the cookies we send to your PC cannot read your hard drive, get any information from your browser or command your computer to perform any action. They are designed so that they cannot be sent to another site or be retrieved by any site other than Australian Gourmet Gifts.


What type of personal information do we collect?

Australian Gourmet Gifts collects personal information that is necessary to review employment applications, maintain our relationships with our customers, administer any award program or competition we may run, market our products and deal with enquiries and complaints regarding those products.

The personal information we collect for promotional and business purposes is limited to contact details (name, address and phone no.). If you apply for a job at Australian Gourmet Gifts, we will collect information related to your employment history. If you lodge a complaint with us, we will record details and the nature of the complaint.

How do we collect personal information?

We usually collect personal information directly from the individual to whom the information relates. We collect personal information about prospective employees from the resumes they provide (or which may be provided by a recruitment agency).

Personal information about our business customers is usually collected from direct contact between those customers and our representatives.

Personal information about customers is collected by us if you:

  • place an order with Australian Gourmet Gifts;
  • request a cost estimation of work to be carried out by Australian Gourmet Gifts; or
  • lodge a complaint/enquiry about our business.

If you forward information to us either electronically (e.g. in an email) or by sending it to us as a hard copy document, we collect that information and use it for the purposes for which you have provided it to us.

How your personal information will be managed

Australian Gourmet Gifts will take reasonable commercial steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and stored in a secure environment accessed only by authorised persons.

We will, where commercially practicable and permitted by law, destroy or permanently de-identify personal information that is no longer needed.

How your personal information will be used

Australian Gourmet Gifts will use the personal information provided to us for one or more of the following purposes:

  • review employment applications;
  • maintain and develop our business relationships with our business customers;
  • respond to and analyse complaints and enquiries regarding Australian Gourmet Gifts;
  • administer award programs we may run from time to time;
  • notify you from time to time of special events or offers and services Australian Gourmet Gifts may provide; and
  • fulfil all legal and regulatory requirements of Australian Gourmet Gifts.

Your use of the Australian Gourmet Gifts website makes up consent to the storage of your information by Australian Gourmet Gifts and any contractor providing hosting services to Australian Gourmet Gifts.

If you do not wish to receive information about additional promotions and services offered by Australian Gourmet Gifts, you can let us know by sending our Privacy Officer a message by post, fax or email at any of the addresses set out below.

Will my personal information be disclosed to a third party?

The personal information Australian Gourmet Gifts collects from you is strictly confidential. We will not disclose that information to any third parties other than:

  • related bodies corporate of Australian Gourmet Gifts;
  • any contractor Australian Gourmet Gifts engages for web-hosting services;
  • as we may be required to do by law;
  • or otherwise, with your consent.

Australian Gourmet Gifts will take reasonable steps to ensure that any personal information disclosed to a third party is protected by that party under the Privacy Act.

How you can access your personal information

On request, you may have access to your personal information held by Australian Gourmet Gifts, except if access may be denied under the Privacy Act or other law. Examples of these circumstances are:

  • where providing access will pose an unreasonable impact on the privacy of another individual;
  • where providing access would be unlawful, would pose a threat to the life or health of an individual, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws or denying access is specifically allowed by law.

To make a request for your personal information, please contact our Privacy Officer (contact details below). We will endeavour to acknowledge a request for personal information within 14 days and provide the information as requested within 30 days. If personal information is provided to you as the result of a request, you may be charged a fee for costs incurred in providing that information, such as photocopying, administration, and postage. If access is denied, we will provide you with reasons for our decision.

How you can correct your personal information

If you believe that the personal information we hold about you is inaccurate, incomplete, or not up to date, please let us know. Provided we agree with you, we will correct it. If we do not agree with you, we will place a statement of what you allege is correct where that information is kept and accessed.

Will this privacy policy change?

We reserve the right to change this privacy policy by publishing the varied privacy policy on our website. The varied policy terms will apply from the date they are posted on our website. You accept that by doing this, Australian Gourmet Gifts has provided you with a sufficient notice of the variation and agree you will be provided with no separate notification.

Google AdWords Remarketing

Australian Gourmet Gifts uses remarketing to advertise online.

Third-party vendors, including Google, show our ads on sites across the internet.

Third-party vendors, including Google, use cookies to serve ads based on your past visits to this website.

Visitors can opt-out of Google’s use of cookies by visiting the Ads Preference Manager or visitors can opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

How to contact us

If you have any queries or complaints regarding our collection, use or management of your personal information, please contact:

Australian Gourmet Gifts
30 Trade Pl, Coburg North VIC 3058
FAO: Sales Manager

Australian Gourmet Gifts
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